Shipping policy

  1. Processing Time: We strive to process and ship orders within 1-2 business day of receiving them.

  2. Domestic Shipping: For domestic orders, please allow 2-9 business days for standard shipping 

  3. International Shipping: International orders may take 5-10 business days for standard shipping depending on the destination.

  4. Shipping Costs: Our shipping costs are transparent and will be calculated at checkout. We may offer free shipping promotions on eligible orders.

  5. Tracking Information: Tracking information will be provided for all orders, allowing you to monitor the status and location of your shipment.

  6. Shipping Restrictions: Certain products may have shipping restrictions to specific locations due to legal or logistical reasons.

  7. Delivery Guarantee: While we strive to meet our estimated delivery times, external factors may occasionally cause delays. In such cases, we will communicate transparently with customers.

  8. Customs and Duties: International customers are responsible for any customs or duties fees associated with their orders.

  9. Returns Due to Shipping Issues: In the rare event of shipping issues, such as lost or damaged items, we have a clear policy for addressing and resolving these issues promptly to ensure customer satisfaction.